Printing pdf crashes ie

But because this issue happened after loading the PDF add-ons. So I guess this may be the cause. You can update the add-on and test it again. Office Office Exchange Server. Not an IT pro? Internet Explorer TechCenter. Sign in. United States English. I actually booted the computer into Safe Mode. I have tried printing through IE using the Internet Explorer No Add-ons which it crashes there too so it's not an add-on.

It does crash regardless of what printer I try to print to, have not tried saving the print to a PDF. I doubt the latter is the issue since IE crashes on you when trying different printers, but it is worth a shot. Also, I know they have to use IE, but have you tested printing from their computer with Chrome or Firefox to see if they work or crash as well? Just curious as I had 2 different users in the last year have their browser, regardless of which they were using, crash on them, but only when they were home, not in the office.

I tried many of the same things already mentioned but couldn't fix it, so finally gave them different laptops to try at home to see if they had the same behavior. The replacement laptops worked fine, so I wiped their old ones and rebuilt, after which they worked fine again too.

So something specific about those 2 laptops was conflicting with something on the user's home network, though I never figured out specifically what it was. Yes No. Sorry this didn't help. Thanks for your feedback. I am using Internet Explorer 11 on Windows 7 and the problem still exists, exactly as described above. It is definitely a problem associated with Internet Explorer. I have an alternative browser Slimjet and have no problems when printing online PDF documents from there.

This is definitely another annoying Microsoft bug. I'm surprised that with so many complaints a fix hasn't been issued yet. Internet Explorer seems to be continuing its tradition of being a few steps behind other browsers. The print options box appears when the print icon is clicked but the "page handler" section is garbled.

It is surprising how often simply restarting your computer solves a problem. Restarting a computer clears its memory and memory cache. It is important to update your version of Reader or Acrobat. Adobe releases free security updates quarterly. The updates often include fixes for common problems. Download the latest free update:.

If a new update is available, it installs automatically. Two other documents provide troubleshooting suggestions: Resolve issues when configuring your printer or Printing complex PDFs Acrobat.

For tips on using the Print dialog box such as printing back-to-back, resizing pages to fit the paper, or printing comments , see Printing tips Acrobat X and earlier. Legal Notices Online Privacy Policy. Find solutions to common PDF document printing issues. Printer-related solutions. Can you print this troubleshooting page? Make sure the cable that connects your printer to your computer is securely plugged in.

Turn off your printer. Wait 30 seconds, and then turn it on again.